We offer customized consulting, one-on-one coaching, comprehensive skill development, and keynote presentations and workshops specifically designed to meet your organization's needs. We offer consulting and skill development on a variety of topics to address workforce development, delivery of exceptional service, and operational needs.

Skill Development Presentations and Workshops
Choose from our most requested topics below:
  • The Art of Negotiation
  • Change Management
  • Coaching and Counseling for Performance
  • Conflict Management and Resolution
  • Consultative Sales
  • Creating STAR Performers within a Culture-by-Design
  • Creative Innovation
  • Critical Thinking Skills
  • Customer Service from the HEART
  • Dealing with Difficult People
  • Decision Making and Problem Solving
  • Effective Communication
  • Efficient and Effective Meetings
  • Enhancing Your Professional Image
  • Hiring Right Fit Talent
  • Leading a Multi-generational Workforce
  • Powerful Presentations
  • Retail Merchandising Magic
  • Serving a Multi-generational Customer Base
  • Strategic Thinking Skills
  • Time Management and Organizational Effectiveness
  • Transitioning from Supply Chain to Value Chain
  • Transitioning from Tactical to Strategic Management
  • The VOICE© of Leadership
  • Working in a Multi-generational Workforce
Inspiring and Entertaining Keynotes
Looking for an engaging keynote to motivate and inspire your audience? Choose from our most requested topics below or we can design one just for you!
  • The VOICE of Leadership©
  • Women Working in a Man's World
  • World-class Customer Service
  • You're Not Entitled to Loyalty
  • Secrets of a Culture-by-Design
  • The Win-Win of Volunteering
  • Motivating Yourself When No One Else Will
All of our keynote presentations are written and designed specifically to meet our client's needs. Unlike other keynote speakers you may have seen, Engaging OutcomesSM does not subscribe to the "canned" approach. Every Engaging OutcomesSM speaker uses storytelling and anecdotes to create an element of fun into each keynote.

While we understand that adult audiences assimilate and retain information best if the speaker utilizes a variety of tools, such as humor, interaction, and storytelling, we also know that you expect relevancy and usefulness to the audience members' needs. With that in mind, we do our homework to ensure that we have a clear understanding of the audience and their expectations. In this way we can assure you that our keynotes are not only fun and inspiring, but also relevant to your business needs.

Consulting and Skill Development
In addition to the above mentioned topics, we can create and deliver a customized consulting and skill development experience based on your needs and objectives. We can develop and refine skill sets from entry to executive level in a wide variety of workplace settings. We are happy to work with you to identify the best combination of consulting elements to meet your needs.